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Customer Support


Context Help

If you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A pop-up menu will appear. It includes detailed information about all the actions that you can perform on the given page. Each popup opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich assortment of tutorial video clips demonstrating how to work with our Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can swiftly find their way around our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you are looking for, take a gaze at our extensive FAQ database, which comprises questions asked by actual persons and provides real solutions. We frequently "revamp" our FAQ section with new articles so as to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, you can get in touch with our excellent team of customer service technicians available 24x7 and eager to assist you with any issue. Each support ticket you submit will be replied to in less than sixty minutes (the average response time is just twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 255112

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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